Job Description

Responsibilities:

  • Execute and refine cloud infrastructure automation strategy, architecture, and standards.
  • Drive best practices and continuous improvement for the Intelligent Automation (IA) program.
  • Enable Hyper Automation Architecture, integrating multiple Intelligent Automation capabilities:
  • RPA, NLP, OCR, Process Mining, Task Mining, and Conversational AI.
  • Reduce provisioning time for cloud infrastructure services.
  • Enhance user satisfaction with self-service functions.
  • Improve service uptime by automating manual, error-prone changes.
  • Minimize hand-offs between teams to streamline operations.
  • Maximize flexibility for developers and app owners in consuming cloud services.
  • Ensure reusability and maintainability of automation assets.
  • Evaluate adjacent Intelligent Automation technologies and contribute to the program roadmap.
  • Identify automation opportunities, defin...

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