Platform Operations Analyst/Engineer

About this role
Our Service Operations Centre department exists to monitor and support global platform change while driving commercial availability. SOC is a technical environment at an enterprise scale. Our customers are engineers, engineering leadership, business and product stakeholders - all distributed globally.  Our microservices platform requires strong ownership from the engineering teams, including accountability for choice, design and support of their data stores.

That’s where we come in - even though the engineering teams own their features, we work with and support them using monitoring, alerting and disaster recovery tools to keep our platform operational when things don’t go to plan. We work with and notify teams when we notice inconsistencies or issues on the platform, allowing them to move at pace.

We are the Mission Control for JET. We want to ensure we have the best tooling capabilities for disaster recovery and monit...