Job Description

A technology services company in Spain is seeking a Support Manager to oversee incident management and operational reliability across complex assessment platforms. The ideal candidate will have experience in cloud-based environments, strong communication skills, and a solid understanding of ITIL-based processes. This role involves collaborating with support, engineering, and product teams to ensure production issues are efficiently handled and service continuity is maintained. Candidates should be comfortable working in a high-pressure environment with cross-functional teams.
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