Job Description

JOB DESCRIPTION

How You’ll Do It

  • Retaining Platinum Member base at a rate of >50%
  • New Lead/Inquiry Follow-up/close
  • New Business Development
  • Member Communication/Account Management
  • Member Engagement Events and Gift Execution
  • Troubleshooting/ServiceNow ticket submission & follow-up
  • Assist in facilitating program training and distribution of communication to Playmakers
  • Communicate Effectively with Member Services as well as Members
  • Platinum Callaway Club & Material inventory management
  • What We’re Looking For

  • High school diploma or equivalent
  • Administrative professional experience is preferred
  • Sales or Customer Service experience is preferred
  • Proficiency in MS Office products (Word, Excel, Outlook)
  • Ability to Manage a large volume of emails and phone calls daily
  • Process-oriented, organized, fast and accurate and able to work under pressure and meet p...
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