Job Description
**About B2Spin**
B2Spin is a rapidly growing team of company builders on a mission to bring life-changing moments of joy to our customers. B2Spin is headquartered in Gibraltar, the British Overseas Territory at the southern tip of Europe and we recruit the best talent globally, regardless of location.
**Role Overview**
**Areas of Responsibility**
- Adapt, implement, and monitor clear goals and KPIs and SLAs for department leads within the business, ensuring that they are delivered on time and in the full scope.
- Lead recruitment and manage key roles within the Player Operations Team, overseeing headcount and building a team aligned with company goals and needs.
- Collaborate closely with the Asian team, managing coordination across different time zones to ensure alignment of strategies and consistency within the department.
- Plan and deliver process improvement and business change projects.
- Take full responsibility for risk & fraud, payment operation process...
B2Spin is a rapidly growing team of company builders on a mission to bring life-changing moments of joy to our customers. B2Spin is headquartered in Gibraltar, the British Overseas Territory at the southern tip of Europe and we recruit the best talent globally, regardless of location.
**Role Overview**
**Areas of Responsibility**
- Adapt, implement, and monitor clear goals and KPIs and SLAs for department leads within the business, ensuring that they are delivered on time and in the full scope.
- Lead recruitment and manage key roles within the Player Operations Team, overseeing headcount and building a team aligned with company goals and needs.
- Collaborate closely with the Asian team, managing coordination across different time zones to ensure alignment of strategies and consistency within the department.
- Plan and deliver process improvement and business change projects.
- Take full responsibility for risk & fraud, payment operation process...
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