PMO Analyst

Job Title: PMO Analyst

Job Summary:

The PMO Operations Analyst will be a member of the Global Technology PMO Operations team aligned to the GT PMO. This role will be responsible for supporting Program/Project Managers across multiple areas of the PMO including, but not limited to, our PPM tool (Planisware), delivery methodology, resource management, workplan management, RAIDD, stage gates, calendar management, SharePoint updates, data entry/validation and other support activities in the delivery and execution of the program.

Skills & Experience:

• Experience working in a PMO/Project/Program role is preferred.
• Understanding and experience of basic Project Management concepts.
• This is a broad role. The ideal candidate will be keen to be involved across all facets of PMO Operations.
• A keen learner who wishes to grow and develop within the PMO/Project/Program space.
• Ability to understand complex PMO processes.
• Brings a mindset of continuous improvement.
• A natural change agent who can identify opportunities for improvement, focusing on efficiency without sacrificing control, and work alongside our partners to deliver these.
• A tenacious and pragmatic approach to problem solving.
• An excellent communicator who can engage with a variety of stakeholders across the organization.
• Excellent written and verbal communication skills with ability to effectively communicate information to all levels within the organization.
• Ability to work effectively both independently and collaboratively as part of a team.
• A self-starter who can thrive in ambiguous, rapidly changing environments while maintaining fantastic discernment, decision-making skills and staying ahead of deadlines.
• Strong problem-solving skills and the ability to think outside of the box.
• Strong relationship building, interpersonal and influential skills.
• Teamwork and leadership skills, as well as an ability to think creatively.
• Ability to work in a diversified / global team that includes cross-divisional internal resources as well as external resources.
• Experience in data analysis related tasks, activities, or projects.
• Must have strong focus on follow-up and documentation; attention to detail is key.
• Strong PC skills; proficient in Outlook, Excel, Word, PowerPoint, SharePoint, Microsoft Teams.

Responsibilities:

• Point of contact for PM support in APAC and EMEA.
• Key role in the day-to-day operation of critical PMO processes.
• Understand and support all key processes and tools.
• Regional expert in ADMs PPM tool (Planisware).
• Supporting processes and developing templates as required.
• Perform SharePoint/Microsoft Teams administration including user access management, basic library configuration, and periodic check of SharePoint governance compliance.
• Providing training to new PMs to ensure they fully understand key processes.
• Providing administrative support as needed.