Job Description

What You Should Know About The Job
Our Customer Success team, based in LATAM, is looking for a highly analytical, strategy-driven, and organized individual to act as the right hand to the CS Director. This role is designed for a professional translator of ideas—someone who can take complex data and high-level visions and turn them into structured projects, powerful narratives, and actionable strategies.
As the Strategy Enablement & PMO Lead, you will be the engine behind the CS leadership, ensuring that our strategic vision is executed with excellence and that our performance is consistently communicated through high-impact, data-driven storytelling.
Your Responsibilities As Strategy Enablement & PMO Lead
Data Storytelling & Executive Reporting: Support the CS Director in data analysis and trend monitoring; translate complex CS performance metrics into powerful presentations for VP and C-level executives, and external clients.
Strategy Enablement & PMO: Ensure all CS pr...

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