PointClickCare Solution Analyst

Position Summary

The PointClickCare Solution Analyst role is to support the planning, design, configuration, and launch of business improvements in support of organizational processes across our Seniors Living business line. This includes identifying, analyzing, configuring, and validating business needs to ensure alignment to the required business capabilities. A key aspect of this role involves using your Clinical Informatics knowledge to support and optimize the use of PointClickCare, our core platform for senior care operations, ensuring it meets evolving business and clinical requirements. Responsibilities also include gathering and analyzing data in support of business cases, requests for proposal and systems requirements. The Application Support Analyst may also be responsible for generating and compiling reports based on the findings, complete with probable causes and viable solutions to systems issues. This individual will apply proven communication, analyt...