Policy Digital Media Senior Associate

Monroe Consulting Group Philippines, an executive recruitment firm, is recruiting on behalf of a leading global operations center that supports one of the world's most innovative technology companies. Our client is seeking a Digital Media Senior Associate - Customer Support for Policy. This is a hybrid work setup based in the Philippines.

Job Summary

As a Digital Media Senior Associate, you will support internal teams and external clients by troubleshooting campaign performance issues in products like AdWords and Analytics, ensuring ad products function effectively and deliver optimal results.

Key Job Responsibilities

• Demonstrates effective, clear and professional written and oral communication
• Provides prompt and efficient service to Customers and Account Managers including the appropriate escalation of Customer's issues
• Maintains a positive and professional demeanor always portraying the company in a positive light a...