Job Description
Job Description
- To deliver consistently high levels of personalised service, enhancing the experience of every guest
- To follow Fairmont Spa standards of operation to ensure flawless consistency across all guest interactions
- To welcome guests with warmth, professionalism, and genuine hospitality, maintaining appropriate boundaries to uphold luxury service etiquette
- To maintain a constant and attentive poolside presence with radio communication at all times, ensuring smooth coordination throughout the day
- To ensure the poolside area remains immaculate, well‑organised, and fully compliant with all Health & Safety head‑count and monitoring procedures
- To uphold exceptional cleanliness and support preventative maintenance across all poolside and wet‑area facilities
- To maintain the Health Club & Spa to the highest standards of hygiene, presentation, and brand excellence in line with Fairmont policies
- To repo...
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