Pool Lead Technician

Description: As a Lead Tech, you will play a crucial role in overseeing various operational aspects and leading a team of technicians to ensure the smooth delivery of services. Your expertise, attention to detail, and strong leadership skills will contribute to maintaining high-quality standards and exceptional customer service. Responsibilities * First Line of Defense for PTO Coverage: Provide primary coverage and support during team members' time off, ensuring smooth operations and maintaining service standards. * First Cleaning for New Customers: Oversee the first cleaning process for new customers, ensuring a thorough and satisfactory service experience. * Green to Clean Turnarounds: Perform Green to Clean turnarounds, ensuring effective transformation of pools from a neglected state to a clean and safe condition. * Daily Quality Control (QC): Conduct daily quality control checks as directed to ensure adherence to company standards and identify areas for improvement. Act as the fir...