Job Description
A Porter provides consistently delivers exceptional customer service to Guests, especially as service affects Valet parking and the transferring and storing of luggage.
**What will I be doing?**
As a Porter, you will provide consistently delivers exceptional customer service to Guests. The Porter interacts with Guests and contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Offer consistent, high standard service and assistance to Guests and maintain a lobby presence that offers courteous and attentive service
+ Ensure that individual customers and Groups receive fast, efficient and friendly service
+ Ensure that either the Supervisors are kept fully aware of any relevant feedback from either the customers or other departments
+ Ensure messages are regularly delivered throughout the day
+ Assist with room moves and luggage deliveries and man the Front Door, following all st...
**What will I be doing?**
As a Porter, you will provide consistently delivers exceptional customer service to Guests. The Porter interacts with Guests and contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Offer consistent, high standard service and assistance to Guests and maintain a lobby presence that offers courteous and attentive service
+ Ensure that individual customers and Groups receive fast, efficient and friendly service
+ Ensure that either the Supervisors are kept fully aware of any relevant feedback from either the customers or other departments
+ Ensure messages are regularly delivered throughout the day
+ Assist with room moves and luggage deliveries and man the Front Door, following all st...
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