Portuguese Speaking Customer Support for Software Tools & AI Department

Mercier Consultancy is excited to announce an opportunity for a Portuguese Speaking Customer Support Representative to join our Client's Software Tools & AI Department for one of our clients! In this dynamic entry-level role, you will be the vital link between our clients and our innovative software solutions, providing exceptional support in Portuguese. Your language skills will ensure that our users receive clear and effective assistance while leveraging the capabilities of our AI-powered tools.

This position is perfect for individuals who are enthusiastic about technology and enjoy helping others solve problems. Join our team to make a meaningful impact in the world of software support and customer satisfaction!

Responsibilities

• Respond to customer inquiries in Portuguese via email, phone, and chat
• Assist users with questions related to software tools, features, and troubleshooting
• Document all customer interactions accurately in ou...