Portuguese speaking Technical Support Advisor

Portuguese speaking Technical Support Advisor is wanted to join our client (BPO Consultancy) team in A Coruña.

DUTIES AND RESPONSIBILITIES:

• Provide technical support and assistance for a project with a leading software development company.
• Utilize prior experience or skills gained as an IT Technician to troubleshoot and resolve technical issues effectively.
• Collaborate with cross-functional teams to ensure seamless project execution and customer satisfaction.
• Offer guidance and solutions to clients, ensuring timely and accurate resolution of technical challenges.
• Contribute to the continuous improvement of processes and provide valuable insights based on technical expertise.

REQUIREMENTS:

• C2 or fluent in Portugal Portuguese(C1 level), English (B2), with strong proficiency in both written and spoken communication.
• Knowledge of Spanish is a plus.
• ...