Job Description

Description
Potential Harm to Driver (PHD) Program Analyst within Amazon's Global Security Operations (GSO), you will play a crucial role in protecting our transportation workforce through investigation, and implementation of mitigation strategies. This position requires analytical skills, excellent judgment, and the ability to manage multiple cases while maintaining strict service level agreements.

Key job responsibilities
Potential Harm to Driver (PHD) Program Analyst conducts thorough investigations of reported safety incidents affecting Amazon's transportation partners. You will analyze incident reports, review evidence, assess risk levels, and recommend appropriate mitigation strategies. Working closely with multiple stakeholders, you will ensure swift resolution of safety concerns while balancing customer impact and transporter protection.

A day in the life
- Review reported incidents of violence, threats, and harassment targeting Amazon transporters

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