Job Description
Job Description
As a Power Distribution Field Service Representative, your main focus will be on:
• Installing, inspecting, troubleshooting, and repairing customer equipment (including electrical switchgear, HVAC/CRAC systems, UPS systems, PDUs, BMS, PLCs, drives, security, access control, CCTV, and fire alarm/suppression systems).
• Performing warranty work, start-up services, and preventive/scheduled/unscheduled maintenance.
• Testing, calibrating, and adjusting equipment using technical tools and software.
• Instructing customers and sales personnel on equipment operation and maintenance.
• Providing technical support, product training, and application guidance.
• Analyzing and solving complex equipment problems, consulting with engineering as needed.
• Documenting all service activities, including technical reports and customer sign-offs.
• Maintaining service tools, equipment, and records.
• Leading or assisting with small field service projects (e.g....
As a Power Distribution Field Service Representative, your main focus will be on:
• Installing, inspecting, troubleshooting, and repairing customer equipment (including electrical switchgear, HVAC/CRAC systems, UPS systems, PDUs, BMS, PLCs, drives, security, access control, CCTV, and fire alarm/suppression systems).
• Performing warranty work, start-up services, and preventive/scheduled/unscheduled maintenance.
• Testing, calibrating, and adjusting equipment using technical tools and software.
• Instructing customers and sales personnel on equipment operation and maintenance.
• Providing technical support, product training, and application guidance.
• Analyzing and solving complex equipment problems, consulting with engineering as needed.
• Documenting all service activities, including technical reports and customer sign-offs.
• Maintaining service tools, equipment, and records.
• Leading or assisting with small field service projects (e.g....
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