Power sports service advisor

As a Power sports service advisor at Scranton Powersports in Vernon, CT, you will play a vital role in ensuring exceptional customer service and operational efficiency in a dealership specializing in motorcycles, ATVs, snowmobiles, and other power sports vehicles.

Responsibilities:

• Greet customers warmly, understand their concerns, and provide detailed information about necessary services and repairs for their power sports vehicles.


• Create and manage service orders meticulously, ensuring accurate documentation of customer information, vehicle details, and service requests.


• Prepare repair cost estimates, explain charges to customers, and process invoices promptly upon service completion.


• Schedule service appointments efficiently, optimizing workflow and departmental efficiency.


• Be the main point of contact for customers throughout the service process, providing regular updates on vehicle status and address...