Job Description
Coordinate the PQA team to resolve production quality issues and ensure timely issue closure with effective corrective actions.
Collect, analyze and review product yield rates; drive continuous improvement initiatives with cross-functional teams.
Lead and support customer Quality Process Audits (QPA) and Quality System Audits (QSA).
Handle customer quality complaints and coordinate internal teams to investigate, respond and close issues.
Assist Manufacturing Product Management (MPM) in addressing customer quality-related requirements and expectations.
Establish and maintain quality control plans; ensure manufacturing processes comply with defined control plan requirements.
Review RMA status and trends, and drive improvement actions to reduce recurrence.
Perform First Article Inspection (FAI) and prepare complete FAI reports according to customer requirements.
Lead weekly FPY (First Pass Yield) review meetings with customers ...
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