Practice Coach II/ Clinic Manager

Our FYiDoctors - Wolfville clinic is looking for someone like you to bring your exceptional skills and experience to join us as our Practice Coach II/Clinic Manager. This is a full-time role working 40 hours per week. Our clinic is open Monday to Saturday.

The Practice Coach will be responsible for coaching staff on processes, programs, and product, as well as for education. They will also become fully cross‑trained so they can assist staff with patient service and sales. The ideal candidate will have previous retail optical experience as a manager and/or customer service specialist.

What Will You Be Doing?

• Responsible for managing all operational aspects within a specified practice to achieve excellent customer service, quality, cost, and delivery performance in line with company strategy, goals, and values.
• Providing support and direction to enhance performance, skills, and knowledge of practice staff.
...