Practice Delivery Leader SAP

Key Responsibilities

Delivery & Account Leadership

• Ensure on-time, on-budget, and high-quality delivery across implementations, rollouts, and AMS engagements.
• Establish strong delivery governance, cadence, and controls to proactively manage risks related to schedule, cost, quality, and scope.

Client & Stakeholder Management

• Manage and strengthen C-level customer relationships.
• Understand client vision, business priorities, and transformation roadmaps.
• Partner with client stakeholders and Wipro client partners to co-create winning solutions.
• Act as an executive escalation point for delivery and relationship management.

Growth & Financial Management

• Drive minimum 15% year-on-year profitable growth while meeting operating margin targets.
• Own forecasting, demand planning, and fulfillment across confirmed deals and pipeline opportunities.
• Identify and execute delivery-led growth opportunities, including account farming and expansion.
• Enable and position value-added SAP services and solutions aligned with Wipro's offerings.

Operational Excellence

• Ensure adherence to organizational delivery standards, quality frameworks, and estimation methodologies.
• Monitor and improve delivery KPIs including productivity, utilization, margins, and customer satisfaction.
• Implement best practices across delivery, governance, and risk management.

People & Capability Development

• Build, lead, and inspire large global delivery teams.
• Drive capability building, talent development, and succession planning.
• Foster a culture of collaboration, accountability, innovation, and continuous improvement.
• Ensure high levels of employee engagement and retention.