Job Description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.


JOB PURPOSE

The CRM Manager is responsible for developing and reinforcing a customer-centric culture across different areas of the business ensuring the correct localization and execution of the global CRM strategy for the region.

RESPONSIBLITIES

  • Develop and implement the CRM strategy for Korea (guaranteeing the localization and execution of brand’s Global CRM strategy) for all group brands in the territory

  • Design, develop, implement and monitor customer engagement initiatives (through clienteling and client outreach initiatives) to drive loyalty and repeat business across different segments of the customer base 

  • Develop C...

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