Job Description

About Amber
Amber is a leading global student housing platform, helping students around the world find and book their perfect accommodation seamlessly. We’re on a mission to build a trusted and loved brand that speaks to young people globally.
Job Title : Pre- Sales Associate- US
Location:
Remote
Work Hours:
9 (Rotational); 5.5 days per week
Shift Timings: 11 AM- 7 PM, 1 PM- 9 PM
Compensation:
Upto ₹3.6 LPA (Fixed)
Role Overview
As a Pre-Sales Associate (Outbound), you will be responsible for connecting with
potential students referred by Amberʼs partners, understanding their future
housing needs and their student journey, and building long-term engagement
through consistent communication and trust-building.
You will educate students about the housing process, maintain regular touch-
points, and nurture interest until they are ready to move forward with a booking —
ensuring a smooth handover to the Sales team.
Key Responsibilities
Outbound Engagement:
Proactively reach out to students shared by partners via calls, Whats App, and emails.
Lead Nurturing:
Build and maintain long-term relationships with students by educating them about Amberʼs offerings and the booking process.
Lead Qualification:
Identify genuine interest, capture detailed requirements
(location, budget, move-in dates), and categorize leads by readiness.
Pipeline Management:
Track every leadʼs journey from initial contact to sales handover using CRM tools.
Follow-ups:
Regularly follow up with potential students to keep them engaged and informed.
Collaboration:
Coordinate with the Sales team to ensure smooth lead transfer when a student is ready to convert.
Performance Tracking:
Maintain and report key funnel metrics:-
Catered to Interested (%) – conversion of contacted leads into interested prospects.
Interested to Sale (%) – conversion of interested leads into final sales through the sales team. Pre Sales Job Description
Feedback Loop: Share insights on partner lead quality, student objections, and communication gaps for process improvement.
Key Skills & Qualifications
Bachelorʼs/Diploma degree in any field.
0-2 years of experience in any inside sales role
Excellent communication skills (spoken and written English essential).
Strong interpersonal skills with a friendly, empathetic, and proactive approach.
Comfort with high-volume calling and structured outreach.
Familiarity with CRM tools (Lead Squared/Salesforce) and lead management
processes.
Ability to multitask and prioritise in a fast-paced environment.
Data-oriented mindset with comfort in reporting and tracking funnel metrics.
Why Join Amber
Work in a dynamic, data-driven sales environment.
Build skills in relationship management, sales strategy, and CRM operations.
Clear growth trajectory toward Sales or Partnership roles

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