Pre Sales Consultant

Responsible for the customer satisfaction of inbound calls and the telephone communication of web-based quote request enquiries with the view to qualification of the call, the securing of a pre-move inspection, quotation and follow up to a point of closing the sale and handing over to Operational teams for execution. The Pre-sales Consultant may be required to carry out virtual surveys and inspections to enable a cross functional service within the organisation.

• To ensure that all prospective clients are made aware of the company's payment requirements.

Administration

• Prompt follow up of voice mailed messages and web based ‘Request a Quote’ via personalised phone call within 24 hrs.
• Qualify incoming telephone sales enquiries and immediately evaluate high value opportunities for hand over to Moving Sales Consultants via appointment booking screen.
• Full-service relationship management for all other valued opportunities fr...