Pre-Sales Customer Service Representative

Overview

XMC BPO Manila

Job Description

Employee Recognition and Rewards

Compensation

• Commission

Benefits

• Insurance Health & Wellness
• HMO

Responsibilities

• Identifying and reaching out to potential customers through cold calls, emails, or other communication channels.
• Understanding the company's products or services thoroughly to effectively communicate their features, benefits, and value to customers.
• Delivering compelling sales pitches tailored to the needs and preferences of each prospect.
• Building and maintaining strong relationships with potential and existing clients to ensure long-term business opportunities.
• Achieving or exceeding sales quotas and other performance metrics set by the company.
• Updating and managing customer and sales data in CRM systems or other tracking tools.
• Addressing customer objections and...