Job Description
**Job Summary**:
**Provides field technical support to customers by serving as the primary technical interface for TD SYNNEX products, solutions, and services. Performs a variety of product, and technical support functions which include research and resolution of pre-sales technical and process related issues. Such activities may include the following as well as other duties as assigned**:
**Principal Responsibilities**:
- ** Provides pre-sales resolution of all technical and process related issues, using appropriate escalation points when necessary.**:
- ** Consults with customers and technology group to clarify and/or resolve problems, evaluate operational and performance requirements.**:
- ** Consults with customers concerning pre-sales design, development and maintenance of products/services.**:
- ** Assists sales channel, field teams and customers with pre-sales technical solutions.**:
- ** Responsible for knowledge transfer of advanced technical theory to tar...
**Provides field technical support to customers by serving as the primary technical interface for TD SYNNEX products, solutions, and services. Performs a variety of product, and technical support functions which include research and resolution of pre-sales technical and process related issues. Such activities may include the following as well as other duties as assigned**:
**Principal Responsibilities**:
- ** Provides pre-sales resolution of all technical and process related issues, using appropriate escalation points when necessary.**:
- ** Consults with customers and technology group to clarify and/or resolve problems, evaluate operational and performance requirements.**:
- ** Consults with customers concerning pre-sales design, development and maintenance of products/services.**:
- ** Assists sales channel, field teams and customers with pre-sales technical solutions.**:
- ** Responsible for knowledge transfer of advanced technical theory to tar...
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