Pre-Sales Technical Support Consultant | Cyber Security Solutions | Taguig

Pre-Sales Technical Support Consultant | Cyber Security Solutions | Taguig

Sutherland Philippines

On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Pre-Sales technical support involves giving demos of Nessus Professional and Nessus Expert and answering prospect’s basic configuration and scanning questions, supporting a team of Nessus Sales Specialists. Information can be found in the knowledge systems and communicated back to the prospect. More difficult pre-sales technical questions can be submitted to slack channels to get help from Tenable Systems Engineers and Product Management teams.

In this role, the Pre-Sales Technical Support Consultants will be required to meet the following:

• Support a global team of Nessus Sales Specialists with pre-sales demos and technical questions from Nessus prospects via voice, email, and chat channels.
• Handle basic product how-to, configuration and product i...