Premier Support Advocate

About this Opportunity: 

As an Advocate I, you will be responsible for maintaining high standards of customer service to assigned clients of Orion. This position will work closely with other service team members to ensure the services received by the client are accurate based on the contract terms. The primary objective of this job is to facilitate the advisor moving from a customer to a promoter of Orion's technology and service. As we continue to evolve and live our Orion values, we are looking for someone to grow with us.  

For External Candidates:
Candidates must work in-office at one of the following locations for at least 3 days per week: Omaha, NE; Berwyn, PA; Hebron, KY or Lehi, UT.

For Internal Candidates:
All internal employees, regardless of their current work arrangement (remote or in-office), are encouraged to apply.

In this role, you'll get to:  

• Respond to all client questions and issues received by phon...