Job Description
A leading gaming organization in Canada is looking for a Premium Customer Care professional to support premium customers through various channels. This role involves inbound and outbound interactions, ensuring memorable experiences and managing customer inquiries with a focus on retention and value. Candidates should have a relevant post-secondary education and 3+ years in customer service, ideally within the gaming or entertainment sector. Bilingualism is an advantage. This position requires flexibility to work shifts, including weekends and holidays.
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