Job Description

Industry: Healthcare
Location: Woodlands/Yishun
Working Hours: 44 hours per week (5.5 working days)

Job Overview


We are seeking a Premium Support Engineer to provide high-quality IT support services in a healthcare environment. The role requires strong technical expertise, professionalism, and the ability to support mission-critical systems while adhering to healthcare compliance and service standards.

Key Responsibilities

  • Provide premium onsite and remote IT support to end users in a healthcare setting
  • Troubleshoot and resolve hardware, software, network, and application issues
  • Support desktops, laptops, printers, mobile devices, and peripherals
  • Perform system installations, upgrades, and configurations
  • Handle incident, request, and escalation management in accordance with SLA requirements
  • Work closely with internal teams and vendors to resolve complex technical issues
  • Ensure proper...

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