Presales Engineer

Main Duties and Responsibilities:

• Work with Account Managers to understand customer requirements, business drivers, and technical environments.
• Participate in discovery calls, requirements workshops, and early-stage opportunity qualification from a technical perspective.
• Assist in assessing technical fit, identifying gaps, risks, and key assumptions for new opportunities.
• Prepare HLD/LLD designs for standard Enterprise Network solutions under supervision.
• Support solutioning for campus/DC networking, wireless LAN, SD-WAN/WAN optimisation, and basic network security (firewalls, VPN, segmentation).
• Create and validate Bills of Materials (BoM), sizing, and configurations using OEM tools and best practices.
• Support senior presales on foundational Systems opportunities (servers, virtualisation, storage, backup/DR, OS and basic cloud compute).
• Produce standard solution templates, BoMs, and configuration documents for smaller deals and renewals.
• Draft and refine technical proposals, solution write-ups, and RFP/RFI responses, and maintain reusable proposal/slide templates.
• Help prepare cost sheets with inputs from senior presales, procurement, and delivery.
• Assist with demos, POCs, and technical workshops, including setup and maintenance of lab/demo environments.
• Attend OEM/distributor trainings and pursue certifications to keep technical skills current.
• Collaborate with Delivery, Operations, and Managed Services for smooth implementation handover and documentation (diagrams, configs, As-Built).
• Capture recurring customer requirements and feedback to improve standard solutions and bundles.
• Contribute to internal knowledge base, FAQs, and technical collateral to support sales enablement

Job Requirements: (e.g., educational/ professional qualifications)

• Educational / Professional Qualifications
• Diploma or Degree in Information Technology, Computer Science, Engineering, or related discipline.
• Relevant vendor certifications (nice-to-have / plus): Networking: Cisco CCNA / CCNP, HPE Aruba, Huawei, Juniper, etc.; Systems/Virtualization: Microsoft, VMware, or equivalent entry-level certifications.
• Technical Skills
• Basic to intermediate knowledge of Enterprise Networking – TCP/IP, VLANs, routing protocols, switching, Wi-Fi concepts, VPN.
• Basic understanding of Network Security – firewall fundamentals, ACLs, basic security best practices.
• Foundational Systems knowledge – Windows/Linux server basics, virtualization concepts, storage & backup fundamentals.
• Familiarity with network diagramming tools (e.g., Visio, ).
• Ability to read and understand RFPs/RFIs, technical SoWs, and solution documents.
• Experience
• 0–3 years of experience in presales, network engineering, systems engineering, or technical support in an IT services / system integrator / vendor environment.
• Fresh graduates with strong fundamentals and lab/project experience will be considered.