Job Description
Key Responsibilities
- Lead Qualification & Customer Engagement:
- Respond to inbound customer inquiries via chat, email, and calls.
- Identify potential customers and qualify leads for the sales team.
- Provide detailed product information and recommend suitable rental plans.
- Online Sales & Conversion:
- Engage with customers through online platforms to drive conversions.
- Assist in closing deals by addressing queries, offering solutions, and providing a seamless purchase experience.
- Follow up with interested customers to ensure order completion.
- CRM & Data Management:
- Maintain accurate records of customer interactions and inquiries in the CRM system.
- Track and analyze customer data to improve sales performance.
- Collaboration with Sales & Marketing Teams:
- Work closely with the sales team to ensure smooth handover of qualified leads.
- Provide insights to the mar...
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