Presales Specialist || Bangalore/Chennai/Noida/Hyderabad/Pune

Opportunity With HCLTech || Presales Specialist (AI) || Pune/Bangalore/Chennai/Hyderabad/Noida

Job Title: Presales Solution Specialist

Location: Noida / Bangalore/ Pune/ Chennai/ Hyderabad

Experience: 3 to 10 yrs

CTC Range: 15 to 30 LPA

Department: Integrated GTM Team - Digital Business Services (DBS) and Engineering Services (ERS)

Job Location – Bangalore/ Noida

About the Role

The Solution Specialist role requires an experienced and forward-thinking individual to join the Integrated GTM team, supporting both Digital Business Services (DBS) and Engineering Services (ERS). The ideal candidate will be responsible for driving strategic deals and playing a key role in shaping next-generation solutions that harness cutting-edge technologies, including Generative AI (Gen AI) , to deliver exceptional value to clients.

In this role, you’ll harness Gen AI to enable end-to-end service transformation , drive industry-aligned value chain innovation , and elevate process excellence —delivering intelligent, outcome-based solutions with measurable impact. You’ll collaborate with practice leaders and technical subject matter experts to identify market opportunities, craft compelling go-to-market (GTM) strategies, and develop persuasive pitches that showcase innovation in Gen AI-powered automation, advanced analytics, and AI-driven digital transformation. The role spans a diverse digital ecosystem, including UX & UI, digital engagement platforms, modern application development, multi-channel commerce, and cloud and application modernization.

What is Expected of the Role:

Key Responsibilities:

• Engage with clients to understand business requirements and objectives and propose suitable technical solutions.
• Lead preparation of response and presentations, effectively conveying the value proposition.
• Collaborate with the technical team to design solutions that meet business needs and client goals.
• Assist in responding to RFPs, RFIs, and proposals, ensuring technical accuracy and alignment with client requirements.
• Design and create outcome-based pricing constructs that reflect the measurable value delivered to the client.
• Collect feedback from clients to improve products and services.
• Stay current with industry trends, especially AI and digital transformation, to enhance the presales offering.
• Work in a collaborative team that drives growth across HCLTech’s Digital Business Services and Engineering Services portfolios .

Needed Skills:

The ideal candidate will bring a mix of technical expertise, AI proficiency, and the ability to communicate effectively across teams and stakeholders.

Key Skills:

• Strong understanding of AI’s impact on the services industry and its role in driving digital transformation.
• Proficiency in using AI tools and technologies (e.g., machine learning models, NLP, robotic process automation).
• Experience optimizing the Software Development Life Cycle (SDLC) with AI-driven solutions.
• Ability to design and implement outcome-based pricing models that align with client success metrics.
• Strong communication skills to effectively explain complex technical concepts to both technical and non-technical audiences.
• Proven ability to collaborate with cross-functional teams to ensure solutions are aligned with client objectives.
• Strong presentation and documentation skills.

Expectations for New Hires:

• Complete AI certification within the first few weeks to understand the fundamentals of AI and its business applications.
• Familiarize yourself with HCL Tech's AI Force platform and how to incorporate it into client solutions.
• Participate in internal AI-focused training sessions and collaborate with senior consultants to understand AI integration in presales processes.

Qualifications & Experience:

Educational Qualifications:

• MBA (Master of Business Administration) with a focus on strategy, marketing, or technology management.

Experience:

• Minimum 3–4 years of experience in presales consulting, solution architecture, or a related technical field.
• Strong understanding of IT outsourcing models, digital transformation, and AI-led automation .
• Exposure to GenAI platforms (OpenAI, Azure OpenAI, Google Gemini, Anthropic, etc.) and enterprise AI adoption patterns.
• Proven track record of leading large RFPs/proposals and building differentiated solution narratives.
• Prior experience in the services industry, particularly in sectors undergoing digital transformation, is preferred.