Job Description

About the Role

We are hiring a Pre-Sales Lead (Individual Contributor) to support the growth of our AI-Native MRO (Maintenance, Repair & Operations) solution, focused on spare parts optimization, asset criticality analysis, demand forecasting, and demand planning.

This role is ideal for a senior pre-sales professional who has hands-on experience engaging with global customers (especially US and other international regions), understands manufacturing-intensive industries, and can confidently articulate the business value of AI-driven MRO transformation.

You will work closely with Sales Leadership, Product, and Engineering teams to drive complex deal pursuits and position our solution as a strategic platform for reliability, cost optimization, and supply assurance.

Key Responsibilities

  • Act as the pre-sales subject matter expert for AI-driven MRO, spare parts management, and planning use cases.
  • Partner with Sales and Executive leadership to understand customer challenges , value drivers, and operational pain points.
  • Lead customer discovery workshops , solution mapping, and value articulation for global enterprise customers.
  • Design and deliver high-impact presentations, demos, and solution walkthroughs tailored to Manufacturing, Oil & Gas, and CPG customers.
  • Own the end-to-end pre-sales cycle , including:
  • RFPs / RFIs
  • Solution proposals
  • Proof of Concepts (PoCs)
  • Translate AI concepts (forecasting, optimization, criticality models) into clear business outcomes such as inventory reduction, improved service levels, and reduced downtime.
  • Collaborate closely with Product & Engineering to ensure feasibility, differentiation, and customer alignment.
  • Bring industry best practices and competitive insights into sales pursuits.
  • Build trusted relationships with CXOs, Supply Chain, Maintenance, Reliability, and IT leaders .
  • Support pipeline reviews and continuously improve pre-sales effectiveness.

What We’re Looking For

  • Bachelor’s degree in engineering / computer science / IT (BTech / BE preferred).
  • 10+ years of experience in a pre-sales or solution consulting role , preferably in Manufacturing, Mining, Oil and Gas, Chemicals and CPG.
  • Proven experience working with global customers , especially US-based enterprises .
  • Strong domain understanding of MRO process focused around spare parts management, asset and demand forecasting.
  • Working knowledge of ERP ecosystems such as SAP, Oracle, or JD Edwards (nice to have).
  • Solid grasp of AI / analytics concepts and ability to explain them in simple, business-friendly language.
  • Excellent communication, storytelling, and presentation skills .
  • Strong analytical mindset and problem-solving ability.
  • Willingness to travel globally as required.

Why Join Us

  • Be part of a next-generation, AI-native MRO platform .
  • Work on high-impact enterprise transformation programs .
  • High visibility role with direct influence on revenue and product direction.
  • Collaborative, fast-growing, and innovation-driven environment.
  • Opportunity to shape how global enterprises manage reliability, inventory, and planning.

Interested?

If you are passionate about AI, MRO, and enterprise problem-solving , and thrive in a customer-facing, high-impact role, we’d love to hear from you.

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