PRI Analyst (Planning & Forecasting)

About the job PRI Analyst (Planning & Forecasting)

A PRI Analyst (Planning & Forecasting) has become available in a financial insurance company.

Responsibilities

• Lead the collection of all historical data needed for trending, forecasting, and capacity planning.
• Develop and implement forecasting and capacity planning tools and templates.
• Maintain regular performance reports & dashboards across core delivery processes, ensuring accuracy, relevance, and accessibility.

Qualifications

• Hands‑on experience in creating volume forecasts, capacity models and resource plans in a back‑office BPO or Shared Services environment.
• 5+ years of reporting experience.
• Experience analyzing data and producing reports and dashboards using SQL, Python, SSIS, MS Excel and Power‑BI.
• Understanding of developing stored procedures, functions, views and T‑SQL programs.
• Develop and main...