Job Description
- Desktops and Servers patching
- Workspace related queries and issues
- Azure services configurations and maintenance
- M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Windows)
- Identity and Access Management queries
- Applications related problems requiring triage to respective application support group
Main Activities
Main activities, but not limited to, are:
- Maintain current IT User Zones and IT Application Availability, MS Server & Client OS, patching compliancy, Intune & SCCM infrastructure.
- Maintain IT Infrastructure Transformation / Integration / Segregation throughout Food, Feed & Agro Testing businesses across Europe.
- Work closely with Monitoring, Cloud, Compute, Network and Application team members to deliver the IT Infrastructure as wider project. Act based on the end-to-end view of the infrastructure.
- Own the incoming requests and manages escalations.
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