Job Description
Applicants are required to read, write, and speak the following languages: English
**Role**: Site Reliability Engineer
**Location**: Guadalajara preferred
**Who are we looking for?**
**Roles and Responsibilities**
- Perform DevOps activities to support customers, engineers, and processes through our release cycles as well as production
- Participate in a follow-the-sun model for 24x7 support of Oracle Analytics services
- Respond to incidents, troubleshoot issues and drive to completion, driving and participate in root cause analysis
- Become expert in Analytic services, to prevent, resolve customer issues effectively and prevent regressions and repeats
- Document various processes & runbooks; update existing processes
- Execute, with excellence, delivery of interim patches and hotfixes as required
- Work with various teams to take ownership of and resolve service failure/outages.
- Monitor metrics and develop ways to improve the CI and CD tools util...
**Role**: Site Reliability Engineer
**Location**: Guadalajara preferred
**Who are we looking for?**
**Roles and Responsibilities**
- Perform DevOps activities to support customers, engineers, and processes through our release cycles as well as production
- Participate in a follow-the-sun model for 24x7 support of Oracle Analytics services
- Respond to incidents, troubleshoot issues and drive to completion, driving and participate in root cause analysis
- Become expert in Analytic services, to prevent, resolve customer issues effectively and prevent regressions and repeats
- Document various processes & runbooks; update existing processes
- Execute, with excellence, delivery of interim patches and hotfixes as required
- Work with various teams to take ownership of and resolve service failure/outages.
- Monitor metrics and develop ways to improve the CI and CD tools util...
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