Principal Consultant – Production Support

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Principal Consultant – Production Support

As Analyst IT Operations, you will be involved in 24*7 L2 Production Support in an onshore-offshore model and is assigned to receive, analyze and identify solutions for all types of priority production issues/tickets. You will be the Primary technical got-to resource, work in shifts on rotation basis, and may have to provide on-call support in 24*7...