Principal Customer Success Manager (Enterprise)

Take your career to new heights with Loopio!

Loopio is looking for an experienced, relationship-focused, data-oriented individual who wants to take their career in Customer Success to the next level. In this role, you will own a handful of our largest accounts that are top global brands, deliver an unparalleled customer journey focused on driving value, and develop deep-level relationships that maximize land and expand potential with these accounts. You will join a rapid-growth company with opportunities to accelerate your career.

What You’ll Be Doing

• Manage approximately 10–15 of our largest customers with significant growth potential

• Account mapping and planning of your customers in partnership with the Sales and Account Management teams

• Own outcomes across a portfolio of Loopio’s most strategic Enterprise customers, including renewal strategy in partnership with Account Management, retention risk ...