Principal Engineer, CSS Global SaaS & Apps Delivery

About the Company/Team
Oracle’s mission is to help people see data in new ways, discover insights, and unlock endless possibilities. Our Customer Support teams are at the heart of this vision, partnering with organizations worldwide to ensure their Oracle Database and applications deliver maximum performance, stability, and value. We foster a culture of excellence, innovation, and customer-centricity, empowering our engineers to solve the toughest technical challenges in mission-critical environments.

Job Summary
As an Advanced DBA Support Engineer, you will serve as a primary technical contact for customers, delivering expert-level guidance on Oracle Database and E-Business Suite environments. You will drive incident resolution, proactive engagement, and automation initiatives to optimize stability, performance, and value. This autonomous and highly visible role demands strong communication, leadership, and analytical skills—and a deep commitment t...