Principal Program Manager, Expert Network Operations

**Overview**

We are seeking a **strategic and operationally focused principal program manager** to support the complex cross functional program within Intuit’s Expert Network. In this role, you will act as a key partner and advisor to our Expert Network leadership, driving the alignment and execution of strategies that ensure high-quality, scalable service for our customers. This leader should have strong experience in cross functional program delivery, data based decision making and world class communication skills, all with a goal of enabling the Expert Network team to meet and exceed its objectives.

**Responsibilities**

+ You drive complex programs fostering accountability in partnership with cross-functional groups such as Customer Success, Service Delivery, Operations, Product Management, and other functional partners.
+ You run programs using best practices for initiating, planning, and executing intermediate-to-large scale cross-functional critic...