Job Description

Inviting applications for the role of Principal Consultant - Release Management & DevOps Practitioner (Change Control Focus)

We are seeking a seasoned Principal Release Management & DevOps Practitioner with experience to architect, optimize, and manage release pipelines and change control processes across complex enterprise environments. This role demands expertise in modern DevOps practices, automation, CI/CD, and governance for effective and risk-controlled software delivery.

Responsibilities

  • Architect, implement, and manage robust release management strategies for multi-tier applications across environments.

  • Lead end-to-end CI/CD pipeline design and optimization using tools such as Jenkins, GitHub Actions, Azure DevOps, or similar.

  • Own and enforce change control processes, ensuring compliance with regulatory and audit requirements.

  • Collaborate with development, QA, operations, and security teams to ensure smooth, high-quality deployments with minimal risk.

  • Automate manual software delivery and environment provisioning tasks for efficiency and reliability.

  • Execute release readiness reviews, coordinate deployment schedules, and manage post-change support and incident triage.

  • Lead and document enterprise Change Advisory Board (CAB) meetings, facilitating risk assessment and communications.

  • Track, measure, and report on deployment frequency, change failure, lead time, and rollback metrics drive continual service improvement.

  • Mentor and coach engineers on DevOps and change control best practices, process adherence, and tool usage.

  • Lead root cause analysis for failed changes and drive permanent improvement.

Qualifications we seek in you!

Minimum Qualifications

  • Bachelor's/Master's degree in Computer Science, Engineering, or related field.

  • Experience in Release Management, DevOps Engineering, and Change/Configuration Management roles.

  • Proven experience with CI/CD pipeline tools and practices (Jenkins, Azure DevOps, GitLab, GitHub Actions etc.).

  • Deep understanding of ITIL change management processes and release governance frameworks.

  • Proficient in scripting/automation (e.g., Python, Bash, PowerShell) and infrastructure-as-code (Terraform, CloudFormation).

  • Experience with risk, compliance, audit, and regulatory reporting in a large IT environment.

  • Strong communicator, with experience coordinating cross-functional teams and CABs.

Preferred Qualifications/ Skills

  • Experience integrating release automation with ServiceNow or enterprise ITSM platforms.

  • Knowledge of blue-green and canary deployment strategies.

  • Familiarity with cloud platforms (AWS, Azure, GCP) and containerization.

  • Certifications such as ITIL, DevOps, or related disciplines.


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