Job Description
**Overview**
Microsoft’s cloud business is experiencing unprecedented growth. As organizations accelerate their digital transformation, they depend on Microsoft Security cloud services to safeguard data, protect identities, and manage devices at scale.
The Security Care team, part of the Customer Experience Engineering (CxE) organization within Microsoft Security, is dedicated to enhancing the customer support experience. We achieve this by managing complex escalations and driving resolution for critical issues. As our team expands, we are seeking an additional manager who is passionate about delivering exceptional customer support and developing a high-performing team of technically skilled engineers.
In this role, you will lead a geographically distributed team across EMEA and APAC. You thrive in creating clarity amid complexity and are motivated by enabling customer success. If you excel at managing hybrid teams and fostering collaboration across geographi...
Microsoft’s cloud business is experiencing unprecedented growth. As organizations accelerate their digital transformation, they depend on Microsoft Security cloud services to safeguard data, protect identities, and manage devices at scale.
The Security Care team, part of the Customer Experience Engineering (CxE) organization within Microsoft Security, is dedicated to enhancing the customer support experience. We achieve this by managing complex escalations and driving resolution for critical issues. As our team expands, we are seeking an additional manager who is passionate about delivering exceptional customer support and developing a high-performing team of technically skilled engineers.
In this role, you will lead a geographically distributed team across EMEA and APAC. You thrive in creating clarity amid complexity and are motivated by enabling customer success. If you excel at managing hybrid teams and fostering collaboration across geographi...
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