Principal Service Reliability Engineer

Job Title

About the business area/department:

In Navitaire the Service Reliability Engineers create a bridge between development and operations by applying a software engineering mindset to system administration topics. The engineer assists with monitoring, maintenance, and problem resolution of production applications. The candidate must be able to provide prompt technology operations support in a high energy, fast-paced environment. With our SRE team we are focusing to have our ideally efficiency in the main capabilities.

In this role you'll:

• Provide support on related to production systems availability, latency, performance, efficiency issues.
• Support monitoring tools currently in production.
• Provide emergency response to production systems incidents.
• Maintain production ticketing system.
• Maintain the knowledgebase solution platform.
• Crea...