Principal Software Developer

About Laivly

Seeking curious and creative types! We are an ambitious company of innovators building and shaping the future of customer service technology. Our solutions help the world’s biggest brands leverage artificial intelligence, machine learning, and digital automation in their contact centers to deliver better customer experiences. Led by a team of established contact center experts, Laivly addresses the unique needs and challenges of customer service programs, with an emphasis on ethics in AI and the customer service agent experience.

About the role

The team at Laivly is looking for a highly skilled and motivated Principal Software Developer with deep experience in agentic AI systems to join our innovative team. You will play a critical role in designing, developing, and delivering cutting‑edge AI‑powered solutions, including LLM‑driven browser‑use agents, workflow orchestration pipelines, and tool‑using AI systems. You will mentor and inspire ...