Job Description
MUST SUBMIT RESUME IN ENGLISH
Department: Strategic Customer Success
The Strategic Customer Success team is responsible for driving success, net revenue retention, and expansion within our largest customer portfolio. This involves proactively engaging existing merchants, mitigating churn risks, and onboarding new clients. Our team members are experts in the fraud, e-commerce, and payments landscape, collaborating closely with Sales, Product, Implementation, and Risk teams to ensure an exceptional customer experience. We are a results-oriented group focused on delivering significant value and achieving our collective and individual targets.
The Role
As a Principal, Strategic Accounts & Insights, you will own the success of Signifyd's most complex and strategic accounts in Mexico and Chile. You are not a passive relationship manager; you are a proactive, revenue-owning partner and a trusted advisor.
Success in this role requires an expert relationship builder who can align...
Department: Strategic Customer Success
The Strategic Customer Success team is responsible for driving success, net revenue retention, and expansion within our largest customer portfolio. This involves proactively engaging existing merchants, mitigating churn risks, and onboarding new clients. Our team members are experts in the fraud, e-commerce, and payments landscape, collaborating closely with Sales, Product, Implementation, and Risk teams to ensure an exceptional customer experience. We are a results-oriented group focused on delivering significant value and achieving our collective and individual targets.
The Role
As a Principal, Strategic Accounts & Insights, you will own the success of Signifyd's most complex and strategic accounts in Mexico and Chile. You are not a passive relationship manager; you are a proactive, revenue-owning partner and a trusted advisor.
Success in this role requires an expert relationship builder who can align...
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