Job Description
**Job Description**
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
There are high expectations from the candidate profile to be very skilled in business communications not only with sales, pre-sales and technical account managers but also with customers. Presentation skills are key too. The candidate nominated for this job should be having a passion to participate in business growth with...
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
There are high expectations from the candidate profile to be very skilled in business communications not only with sales, pre-sales and technical account managers but also with customers. Presentation skills are key too. The candidate nominated for this job should be having a passion to participate in business growth with...
Apply for this Position
Ready to join Oracle? Click the button below to submit your application.
Submit Application