Principal System Analyst

The Position
We are seeking a skilled and proactive Principal System Analyst to join our Data-Driven Customer Insights team and lead the technical evolution of our digital product. In this role, you will contribute to the OneCustomer product, an AI-driven initiative at Boehringer Ingelheim aimed at transforming how we engage with healthcare professionals and internal stakeholders. The DevOps team builds and operates scalable digital solutions that enable real-time sharing of customer insights, leveraging data and cutting-edge technologies to support strategic decision-making across Commercial, Medical, and Analytics functions. As a Principal System Analyst , you will ensure the stability, performance, and continuous operation of our platforms, with a focus on secure, reliable, and scalable services aligned with business needs. You will collaborate with cross-functional teams, apply deep technical expertise, and drive the adoption of best practices in system operations and automat...