Job Description
Position Overview
We are seeking a Principal Technical Program Manager (TPM) to join the Network Reliability Engineering (NRE) organization within Oracle Cloud Infrastructure (OCI). This role is part of the Availability PMO and is pivotal in driving large-scale, cross-organizational programs that improve network resiliency, automation, and AI-driven operations.
The ideal candidate will have deep experience leading technical initiatives at scale — orchestrating work across product, engineering, and operations — while driving measurable improvements in reliability, availability, and efficiency. You will also help shape OCI’s transformation toward AI-powered and autonomous network operations, collaborating closely with Network Engineering, GNOC, Automation, Monitoring and AI/ML product teams.
Candidate Profile
6+ years of experience driving complex technical programs across large-scale cloud or network environments (preferably with 2+ years in AI/ML or automation-related programs).
Proven experience leading initiatives in cloud infrastructure, networking, or SRE/NRE domains.
Demonstrated success managing AI-enabled operations, including predictive analytics, LLM-based knowledge systems, and self-healing automation.
Strong understanding of cloud architecture, networking fundamentals (routing, connectivity, monitoring, telemetry), and data pipeline orchestration.
Exceptional leadership and stakeholder management skills — able to influence across engineering, product, and operations at all levels.
Strategic thinker with strong analytical and problem-solving skills; able to turn ambiguous goals into measurable execution plans.
Excellent written and verbal communication skills, with the ability to synthesize complex technical topics for executive audiences.
Technical background with the ability to discuss APIs, ML workflows, data architectures, and automation frameworks with engineering teams.
Experience working in an AI/Automation-driven operational environment (., AIOps, MLOps, network observability, or autonomous infrastructure) strongly preferred.
Preferred Qualifications
Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or related technical field.
Experience with AI/ML product integration, LLM-based automation, or AI for Operations (AIOps) tools.
Familiarity with Terraform, Python, REST APIs, and cloud platforms (OCI, AWS, Azure, GCP).
Strong understanding of operational metrics, incident lifecycle management, and continuous improvement processes.
Key Responsibilities
Lead large, complex, cross-functional programs that enhance OCI’s network reliability, observability, and operational automation.
Define and execute multi-year program strategies focused on AI-driven incident prediction, root cause analysis (RCA), and self-healing automation.
Partner with NRE, Network Operations, and AI product teams to integrate Machine Learning (ML), Large Language Models (LLMs), and predictive analytics into operational workflows.
Drive end-to-end program execution — from requirements definition, design reviews, and data integration — through delivery, measurement, and continuous improvement.
Establish and track Key Performance Indicators (KPIs) for availability, MTTR, automation coverage, and RCA accuracy.
Develop and implement frameworks for operational excellence, program governance, and incident learning systems.
Communicate progress and outcomes to OCI executive leadership and key stakeholders, ensuring alignment with business priorities and customer commitments.
Proactively identify risks, dependencies, and bottlenecks across global teams and create mitigation and acceleration plans.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $90,100 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
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