Job Description

Printer SME is responsible for driving efficiency, automation, and innovation in enterprise print environments. This role focuses on optimizing print infrastructure, reducing physical printer footprint, enabling cloud-based printing, and supporting cost-effective Managed Print Services (MPS) operations.

Key Responsibilities:

  • Technical Ownership
  • Provide expert-level support for printer hardware (HP, Canon) and print management platforms (e.g., LRS, uniFLOW).
  • Lead automation initiatives for driver deployment, firmware updates, and print queue management.
  • Optimization & Strategy
  • Analyze print usage to reduce device count and consolidate infrastructure.
  • Implement cost-saving measures through usage analytics, secure printing, and policy enforcement.
  • Cloud & Modernization
  • Drive adoption of cloud printing solutions (e.g., Microsoft Universal Print).
  • Support hybrid work models with secure, location-agnost...

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