Job Description

A healthcare company is seeking candidates for a role focused on completing outbound call tasks related to Prior Authorizations and triaging cases. Responsibilities include following detailed scripts, logging results accurately, and informing members about authorization decisions. A High School Diploma is required, with preferred experience in Customer Service, Call Center, and Healthcare settings. Strong communication skills and the ability to manage multiple systems are essential for success in this position. The role is located in Town of Tonawanda, New York, with a pay range of $19.01 to $23.72.
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